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FAQs
General
What is paint and sip class?
What is included in the cost of the session?
How long is a Pinot & Picasso paint and sip session?
Should I make a booking in advance?
Are children allowed at the events?
Can I host a private event at Pinot & Picasso?
Sessions
What time should I arrive?
What happens if I am running late?
If I come with a friend, will we be sitting together?
What do I wear?
Do we have to copy the host’s artwork exactly?
Can I purchase any alcohol at Pinot & Picasso?
Can we bring our own drinks?
Can we bring our own snacks?
Can we leave our paintings at the studio?
Can I have a discount?
Payments & Bookings
Once I have booked, what happens next?
What are the different payment options online?
Can I come into the studio to make a booking?
What if I need to cancel or reschedule my booking?
What is the Pinot Guarantee?
Will my session ever be cancelled?
What is a processing fee?
Gift Cards
Can I buy a gift voucher for Pinot & Picasso?
Will my gift card work at any Pinot & Picasso studio?
Are gift vouchers refundable?
Why isn't my gift card working?
I didn’t receive my gift card email?